Kingia Privacy Policy
Kingia is operated by Win Top Ltd (company registration number 16122, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros) under gaming licence ALSI-202509029-FI1 issued by the Anjouan Gaming Board. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. Data handling at Kingia is framed against the General Data Protection Regulation (GDPR), the ePrivacy Directive (2002/58/EC), Council of Europe Convention 108+, the OECD Privacy Guidelines, and the UN Guidelines for the Regulation of Computerized Personal Data Files.
On this page
What information we collect
We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of the payment methods used on your account. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game choices, as well as device and network data such as IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics, as described in our Cookie Policy.
How we use your information
We process personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and delivering gameplay. We process data to meet regulatory obligations, including age verification, KYC checks before any withdrawal, anti-money-laundering monitoring, and counter-terrorist-financing controls. Transaction monitoring for fraud, terms abuse, and irregular gaming activity forms part of our security processing. Where you have opted in, we use contact details to send marketing communications, and you may withdraw that consent at any time by contacting support.
Who we share data with
We share personal data with PaymentIQ, our payment processing provider, and with the processing partners that handle payment and operational processing alongside the licensed gaming entity. Identity verification and KYC checks involve licensed verification providers. The Anjouan Gaming Board, as the licensing authority under licence ALSI-202509029-FI1, may receive data in connection with its regulatory functions. We also share data with law enforcement or other authorities where we are legally required to do so.
Data retention
We retain personal data only for as long as necessary for the purpose for which it was collected, including legal, accounting, and reporting requirements. Account data and transaction records are kept for the period required under applicable AML and financial regulations following account closure. Where a shorter retention period applies to a specific data type, we delete or anonymise that data once the purpose is fulfilled.
Your rights
You have the following rights in relation to the personal data we hold about you:
- Access: you may request a copy of the personal data we hold.
- Rectification: you may ask us to correct inaccurate or incomplete data.
- Erasure: you may request deletion of your data, subject to our legal retention obligations.
- Restriction: you may ask us to limit how we process your data in certain circumstances.
- Portability: you may request your data in a structured, machine-readable format where processing is based on consent or contract.
- Objection: you may object to processing carried out on the basis of legitimate interests.
To exercise any of these rights, contact our Data Protection Officer using the details below.
Contact us
Privacy queries and data rights requests should be directed to our Data Protection Officer at [email protected] . For self-exclusion requests, use [email protected] . We will respond to verified requests in accordance with the timescales set out under applicable data protection law.