Kingia Terms and Conditions
These terms and conditions constitute a binding legal agreement between you and Win Top Ltd, the operator of Kingia, licensed under licence number ALSI-202509029-FI1 issued by the Anjouan Gaming Board, Autonomous Island of Anjouan, Union of Comoros. The agreement governs your use of the Kingia platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using the service in any capacity, you accept these terms in full.
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About Us and Licensing
Kingia is operated by Win Top Ltd, company registration number 16122, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Win Top Ltd holds gaming licence ALSI-202509029-FI1 issued by the Anjouan Gaming Board, covering casino, live casino and sportsbook operations under a single authorisation. Win Top Ltd operates a portfolio of brands on the same platform and backend; Kingia operates under the same licence and infrastructure.
Account Registration and Eligibility
You must be at least 18 years of age, or the higher minimum age required by your jurisdiction, to register an account and use the service. Residents of the following jurisdictions are prohibited from registering or playing: Afghanistan, Belarus, Curaçao, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, Republic of Moldova, Myanmar, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine (including Crimea), United Kingdom, United States of America, Côte d’Ivoire, Armenia, Georgia, and all FATF-blacklisted countries; this list is non-exhaustive and may be amended. Only one account per person is permitted; duplicate accounts may be closed and any returns, winnings or bonuses accrued on them reclaimed. You must provide accurate and complete registration information and keep it current; we may request proof of identity at any time and may limit or suspend access where it is not provided. No withdrawal is processed until identity verification (KYC) is complete, with requested documents to be supplied within 14 days of the request. We reserve the right to refuse registration or close any account that breaches these terms.
Deposits and Withdrawals
Deposits are accepted via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Revolut, and six cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dogecoin, TRON and Tether (USDT). Card, mobile wallet and e-wallet deposits are credited instantly; cryptocurrency deposits are credited on network confirmation. The minimum and maximum amounts for each method are displayed in the cashier at the point of selection. Withdrawals are processed on the casino side within three business days, after which the payment provider’s own delivery time applies; VIP programme levels reduce that processing window, with target times running from 24 hours down to one hour as the level rises. Daily, weekly and monthly withdrawal limits are published in a separate policy on the site and are raised for higher VIP levels; where a win exceeds the applicable monthly limit, we pay the outstanding sum in monthly instalments at that limit until the full amount is settled. Every deposit must be wagered three times before the funds tied to it can be withdrawn; where multiple deposits have been made without intervening play, the combined total is subject to that requirement. Deposits must come from an account, card or wallet registered in your own name; third-party payments are not accepted, and a violation found during security checks results in confiscation of winnings and return of the original deposit to the account owner.
Bonuses and Promotions
Each promotion carries its own specific terms, but the following standard rules apply across the platform. Bonus funds are held in a separate Bonus Balance; bets draw on your Cash Balance first, and Bonus Balance funds are used only once real money is depleted. Only one bonus may be active on an account at a time, and deposit bonuses must be cleared sequentially. The maximum bet permitted while a bonus is active is €5, or the stated currency equivalent (for example CA$8, 20 PLN, 125 CZK, NZ$10, AU$9, CHF 5, 35 DKK, 2,000 HUF, 10 BGN, 55 NOK, 700 BDT); exceeding this limit may result in forfeiture of the bonus and any winnings derived from it. Game contribution towards wagering requirements is as follows: slots 100%, Buy Feature 50%, live roulette and blackjack 10%, crash, casual and mines 5%, and card games, virtual sports, lottery, scratch, craps, poker, video poker, fishing and game show titles 0%. Bonuses are typically valid for seven days; any unwagered bonus funds and associated winnings are forfeited on expiry. If you request a withdrawal before a bonus is cleared, the bonus and any winnings on the bonus balance are cancelled. We reserve the right to revoke bonuses and reclaim associated winnings where abuse is identified, including low-risk wagering strategies, large-then-small stake patterns, or any play structured to generate cashback or rakeback with minimal risk.
Responsible Gambling
Deposit limits, time-out periods and self-exclusion are available through your account or via our support team. To request self-exclusion, contact us at [email protected] ; self-exclusion requests are processed and access to the account is restricted accordingly. Full details of available tools and our approach to safer gambling are set out in the Responsible Gambling Policy, accessible from the site footer.
Dispute Resolution
Complaints must be raised in the first instance with our customer support team via live chat or at [email protected] . Where the first line of support cannot resolve the matter, it is escalated within the operator and you are kept informed of its status. Only the account holder may raise a complaint; a complaint assigned or transferred to a third party will be dismissed. Where a screen result and a server result disagree, server logs and game-server records are the deciding evidence. Claims arising from these terms must be brought within one year of the claim arising; unresolved disputes may be escalated to the Anjouan Gaming Board as the licensing authority.
Changes to Terms
We may update these terms at any time, with notice provided by email or by on-site notification before the changes take effect. The effective date of the current version is stated at the top of this page. Continued use of the service after the stated effective date constitutes acceptance of the revised terms.